Jesse McConnell 's expertise has been exemplary during my unfortunate house fire. He has been a wealth of knowledge; displaying TIMELY hands on experience, and offering advice and support in the restoration process (i.e., pack out of household goods, demolition of interior house, etc.) He follow-up with me on a regular basis, demonstrates patience when explaining the big picture, and has assured me that he will continue to be available to guide me through the process from cradle to grave. I rate his professionalism, time management, and competence a five out of five. I would recommend him to others who may require restoration services. His crew members were also exceptional.
Received great work from Rees. The crews were professional and cleaned up everything quite well. Brandon was a joy to work with. He answered all my questions. He was extremely nice and pleasant to work with each time I saw him. I would definitely recommend Rees to anyone as well as employe them again on any type of project. Great job.
Jesse came on site during the surveyor visit and caught quite a few things they would have otherwise missed. I appreciate how available he was during this process and how quickly the restoration began. All the soot was removed from walls, ceilings, and vents within days of me first contacting Rees.
James came out a few times to inspect for us, and helped us through the insurance process. Then Pete guided us through the whole process once we determined we needed a new roof. He was an effective communicator and was able to answer all of our questions/concerns. The roofing crew was super fast, and we had a new roof a day and a half after they started.
Brad was our contact for a storm damage claim. The claim included both roof and gutter replacements. He was professional and knowledgeable. The full scope of work, with exceptions and options, was discussed before the project started. Workers were competent, efficient, and thorough. The site was cleaned appropriately at the end of each day. In summary, a good experience!
From the moment we made the first phone call regarding our roof damage (a special thank you to Nikki who answered the phone and was so helpful and kind) to the last step of submitting our payment, our experience was seamless! Brandon B. was our estimator and was with us each step of the way. He explained the details of the process, checked in with us throughout the progression of the work, and made sure we were completely satisfied once the job was completed. He was honest, proactive, and communicated quickly and effectively! The team who completed the roofing job were professional, efficient, and the quality of their work exceeded our expectations (including clean up)! I highly recommend this company and will be using them again for any future services!
Outstanding job by all. The installation went off without a hitch. They completely picked up every bit of the debris from the yard. They were extremely friendly and answered any questions I had The job was measured and ordered to the piece- virtually no left overs I would recommend Rees to anyone
Brad came and explained everything to us. We know exactly what we’re getting. We had to make a trip out of town, they came in and finished before we even knew they were here. No mess, completely cleaned up, when we got back.